This product has not only been carefully and attractively packaged but also has a high degree of transportation protection due to the thickness of the presentation box. It is then placed securely in an approved Australia Post bubble bag and sent via E-Parcel direct to your door. If you live in isolation then your CareAlert Smart Dialler will be sent to wherever your usual mail is sent. Your dispatch confirmation notification that will be emailed to you will have the eParcel number attached to it, enabling you to keep track of the delivery progress of your product.