FAQ - Sales
Frequently asked Questions - Sales
The pendant battery is a 23A 12V battery available at most supermarkets. We state that they should be replaced every 2-3 years, they will however continue m...
Fri, 2 Aug, 2013 at 1:04 PM
Yes, the dialler has a 9V rechargeable battery backup which usually lasts for some hours and will permit dialling for help during a power blackout. When the...
Fri, 2 Aug, 2013 at 1:04 PM
Yes, the pendant has no electromagnetic field that affects a pacemaker and when activated sends a 433MHZ signal at a very low power rate (same strength as a...
Fri, 2 Aug, 2013 at 1:05 PM
Yes, we provide in the standard pack both a necklace and wristband and you choose which you wish to attached to the button. The necklace is a soft nylon and...
Fri, 2 Aug, 2013 at 1:05 PM
Yes, we provide a Key Safe Lock for locking the house keys safely on the outside of the home. This automates the gaining of access to the person needing hel...
Fri, 2 Aug, 2013 at 1:06 PM
The Smart Dialler will dial that number and even if it should go to message bank our dialler will then dial on to the next number you placed in its memory. ...
Fri, 2 Aug, 2013 at 1:06 PM
The CareAlert Smart Dialler needs a land line with dial tone to dial out for help. It will at this stage not work in conjunction with a mobile phone.
Fri, 2 Aug, 2013 at 1:07 PM
No, our pendant is unique in that it requires simultaneous pressure on the two red buttons on the sides of the pendant. This is a design feature to prevent ...
Fri, 2 Aug, 2013 at 1:07 PM
Yes it can. It does however mean that two cables will be seen joining the phone with the Dialler on the bench below. If you have another phone port elsewher...
Fri, 2 Aug, 2013 at 1:07 PM
Yes, you can. Where you have the usual filter splitter with an 'adsl' port and a 'phone' port alongside one another you simply plug the Care...
Fri, 2 Aug, 2013 at 1:08 PM